Refunds

If you are eligible for a refund, we offer several refund options based on your chosen payment method at the time you made your purchase.

We will update you via email once your refund has been initiated. You will be able to see the credited amount on your statement as per the lead time listed in the table below for each of the refund methods.

If the refund does not arrive after the next two months’ statements, please contact your issuing bank or pokhantremedies.com directly for support.

Payment Method (during purchase) Refund Method Processing time (after return or cancellation has been checked) Bank processing Time (after refund has been processed 
Credit card/Debit card Credit card 1 – 3 working days 5 – 15 working days (depending on your bank)
Bank transfer Bank transfer 1 – 3 working days 5 – 14 working days (depending on your bank)
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